Frequently asked questions

Yes. Each of the new Lanberg wall cabinets has 4 holes for mounting casters.

All Lanberg cabinets are products for easy self-assembly. As a result, all of its separated components are packed in a flat pack(s), which greatly facilitates the logistical process and transportation.

Depending on the type of cabinet and its size, the number of cartons for each cabinet is as follows:

  • Single-section wall cabinets: 1 carton,
  • Two-section wall cabinets: 1 carton,
  • Open rack cabinets: 1 carton,
  • Standing cabinets up to width x depth 600 x 800: 3 cartons,
  • Standing cabinets from width x depth 800 x 800: 4 cartons.

Yes. You will need to request access in advance (for a specific domain or subdomain) by contacting the Lanberg support team using this contact form.

Before you start the formal complaint procedure, it is worthwhile to check in advance whether it is possible to get remote assistance in solving the problem by contacting us through the contact form, having first read carefully the procedure for reporting the problem.

If a product defect is finally found that cannot be repaired (after contacting Lanberg team support), it is possible to complain about it to the main distributor in Poland, which is responsible for RMA procedures.

Yes. Each cabinet in the "Product Features" tab has the "Mounting Depth" feature, which indicates the distance between the front rack rail and the rear rack rail at their maximum spacing between each other. In addition, for each cabinet in the description is given the largest available distance between the front rail and the rear door or cover. The manufacturer (despite the actual conditions) does not guarantee the possibility of installing equipment with greater depth than the declared value. All values are expressed in millimeters.

Most Lanberg-branded products have attached rows of certification and declaration attachments on the "Files" tab of the respective product page. The most commonly provided are:

  • Declaration of Conformity (CE) - in PDF file in Polish and English,
  • Declaration of performance (DWU) - in PDF file in Polish and English,
  • Certificate or statement of compliance with specified VDE standards - in PDF files in Polish and English.

Although we are successively updating our data, there may be situations in which a given product will not have any of the listed documents and those that are issued for specific groups of products (e.g. in relation to applicable regulations). This may be for a reason in which the product is not subject to any of the applicable directives or standards, or we are in the process of obtaining and/or updating the relevant data. There are also certificates and/or reports that, for procedural reasons, are made available only upon request by the requestor.

We encourage you to contact our Lanberg support team via the contact form for a definitive answer on documentation issues.

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